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WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem Solution
No power – Check if the AC power cord is properly connected.
– Press the STANDBY ON on the front of the DVD
system to turn on the power.
No picture – Refer to your TV’s manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
– Check if the TV is switched on.
Distorted picture – Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
Completely distorted picture or – Connect DVD Player directly to the TV.
black/white picture with DVD – Make sure the disc is compatible with the DVD/
Player.
– Ensure that the DVD Player’s TV Type is set to match
that of the Disc and your TV.
No sound or distorted sound – Adjust the volume.
– Check that the speakers are connected correctly.
No audio at digital output – Check the digital connections.
– Check if your receiver can decode MPEG-2 or DTS
and if not, please make sure the digital output is set
to PCM.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
Disc can’t be played – The DVD+R/CD-R must be finalised.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
– Region code incorrect.
Picture freezes momentarily – Check the disc for fingerprints/scratches and
during playback clean with a soft cloth wiping from centre to edge.
Troubleshooting
Visit us at www.philips.com/support for service support
01-28 DVP4000_932 18/01/2005, 2:57 AM26