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16 EN
10 Troubleshooting
Warning
• Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requestingservice.Iftheproblemremains
unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
Philips, make sure that the device is nearby
and the model number and serial number are
available.
Problem Solution
No power. Make sure that the AC power
adaptor is connected properly.
Make sure that there is power at
the AC outlet.
With a power-saving feature,
the product switches off
automatically 15 minutes after
the product stays inactivity.
No sound
or poor
sound.
Adjust the volume.
Disconnect the headphones.
No response
from the
product.
Reconnect the AC power
adaptor, and then turn on the
product again.
With a power-saving feature,
the product switches off
automatically 15 minutes after
the product stays inactivity.
Problem Solution
Remote
control does
not work.
Before you press any function
button, select the correct source
with the remote control instead
of the main unit.
Reduce the distance between the
remote control and the main unit.
Insert the battery with its polarity
(+/– signs) aligned as indicated.
Replace the battery.
Aim the remote control directly
at the sensor on the front panel
of the main unit.
No disc is
detected.
Insert a disc.
Make sure that you place the disc
with its label facing upwards.
Wait until the moisture
condensation at the lens has
cleared.
Replace or clean the disc.
Make sure that the recordable
discisnalizedandtheformat
supported.
USB storage
device is not
supported.
Make sure that the USB storage
device is compatible with the
product.
Try another one.
Cannot
play some
lesonthe
USB storage
device.
Makesurethattheleformatis
supported.
Makesurethatthelequantity
does not exceed the maximum.
Radio
reception is
poor.
Increase the distance between
the product and other electrical
appliances.
Fully extend the antenna.
Connect an outdoor FM antenna
instead.
Timer does
not work.
Set the clock correctly.
Activate the timer.
Clock/timer
setting is
erased.
Power has been interrupted or
the AC power adaptor has been
disconnected.
Reset the clock/timer.