07
53
En
When connected using an HDMI cable
Multi-channel sound is not
output (continuous).
Is multi-channel sound selected? Use the menu screen or AUDIO to switch the disc’s sound to
multi-channel.
Is Audio Out set to audio formats supported by the connected
AV receiver or amplifier?
• Read the operating instructions of the connected AV receiver
or amplifier and check the supported audio formats.
• Set Audio Out properly (page 40).
Are Audio Output Mode and Speaker Setup properly set? • When the AV receiver or amplifier, etc., is connected to the
AUDIO OUT (7.1 ch) terminals, set Audio Output Mode to
Multi-channel (page 40).
• Set Speaker Setup properly (page 40).
Digital audio signals are not
output from the DIGITAL
OUT output (COAXIAL/
OPTICAL) terminals (analog
audio signals are output).
Is Audio Out set to audio formats supported by the connected
AV receiver or amplifier?
• Read the operating instructions of the connected AV receiver
or amplifier and check the supported audio formats.
• Set Audio Out properly (page 40).
Noise can be heard when
outputting DTS Digital
Surround signals.
Is the connected AV receiver or amplifier compatible with DTS
Digital Surround?
If an AV receiver or amplifier that is not compatible with DTS
Digital Surround is connected to the DIGITAL OUT terminal,
set DTS Out to DTS PCM. Noise will be heard if DTS Out is
set to DTS (page 40).
192 kHz or 96 kHz digital
audio signals cannot be
output from the DIGITAL
OUT (COAXIAL/OPTICAL)
terminals.
It is not possible to output 192 kHz or 96 kHz digital audio
signals from this player’s DIGITAL OUT (COAXIAL/OPTICAL)
terminals. The signals are automatically converted to under 96
kHz for output.
Secondary audio or
interactive audio is not
output.
Is HDMI Audio Out properly set? Set HDMI Audio Out to PCM (page 41).
Are Do
lby Digital Out and DTS Out properly set? Set Dolby Digital Out to Dolby Digital 1, DTS Out to DTS 1
(page 40).
Sound is fast or slow. When an HDMI cable is connected, are audio signals being
output from devices connected with cables other than HDMI
cables?
When this player is connected by HDMI cable to a Pioneer AV
receiver or amplifier compatible with the PQLS function via
HDMI connection, the PQLS function is activated when playing
a music CD (CD-DA). Because of this, the sound output from
components other than the ones connected by HDMI cable
may be fast or slow. If this happens, set PQLS to Off (page 41).
Files recorded on discs
cannot be played.
Is the disc one that is playable on this player? Check whether the disc is one that can be played on this player
(page 8).
Is the file one that is playable on this player? • Check whether the file is one that can be played on this
player (page 10).
• Check whether or not the file is damaged.
Is the file protected by DRM? Files protected by DRM cannot be played.
A message indicating low
memory (local storage)
appears while playing a BD-
ROM disc.
Erase the BDMV data (page 24).
Problem Check Remedy
HDMI indicator does not
light.
Is the video output terminal other than the HDMI OUT terminal
selected?
The HDMI indicator lights when video signals are being output
from the HDMI OUT terminal. Press VIDEO SELECT to switch
to the HDMI OUT terminal (page 24).
Is the input of the connected HDMI device properly set? Read the HDMI device’s operating instructions and set the
input properly.
Is a DVI device connected? Read the DVI device’s operating instructions and check
whether it is compatible with HDCP.
Problem Check Remedy