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4–Diagnostics/Troubleshooting
Recovering a Switch Using Maintenance Mode
59229-05 A 4-17
6. Enter the maintenance mode account name and password (prom, prom),
and press the Enter key.
Sanbox login: prom
Password:xxxx
7. Select option 1 from the maintenance menu. When prompted for a file name
prompt, enter the firmware image file name.
Image filename: filename
Unpacking ’filename’, please wait...
Unpackage successful.
8. Select option 7 to reset the switch and exit maintenance mode.
Resetting the Network Configuration
This option resets the network properties to the factory default values and saves
them on the switch.
Resetting User Accounts
This option restores the password for the Admin account name to the default
(password) and removes all other user accounts from the switch.
Copying Log Files
This option copies all log file buffers to a file on the switch named logfile. You can
use FTP to download this file to the management workstation. You must download
the logfile before resetting the switch. Refer to the SANbox 9000 Series Stackable
Chassis Switch Command Line Interface Guide for information about downloading
files from the switch.
Removing the Switch Configuration
This option deletes all configurations from the switch except for the default
configuration. This restores switch configuration parameters to the factory defaults
except for user accounts and zoning.