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40 Chapter 5
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Other Information
Chapter 5 41
Graphics contained within this publication are for representation only.
Noisy stereo reception
• May be a weak station. Use Sound menu to choose mono sound.
No picture, no sound but TV is on
• Maybe the cable/air function is set to the wrong position. Go to page 37 for detailed instructions.
• The channel might be blank — change channels.
• If you’re watching your VCR and it’s connected with coaxial cable to the CABLE/ANTENNA jack, tune the TV to channel 3 or 4
(whichever channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the VCR
is in the correct mode (press the TV/VCR button on your VCR).
Sound okay, picture poor
• Check antenna connections. Make sure all of the cables are rmly connected to the jacks.
• Try adjusting sharpness function to improve weak signals. Go to page 35 for more instructions.
Volume buttons not adjusting volume louder
• Check to make sure volume isn’t limited by the maximum volume feature. Go to page 37 for more instructions.
Picture not moving
• You have activated the Freeze feature by pressing FREEZE or OK on the remote. Press any button to “unfreeze” the picture.
Black box appears on the screen
• Closed-captioning might be on. Check Closed Caption in the Setup menu. Go to page 38 for more instructions.
Freeze not working
• The freeze feature is not available for Component video (CMP1 or CMP2) or DVI inputs.
Low battery warning appears on screen
• Place new batteries in remote.
TV picture keeps switching between screen formats abruptly
• Switch the Auto format feature to Off. See page 34 for more information.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
• Maybe the remote isn’t aimed directly at the component (TV, VCR, DVD player, etc.) that you’re trying to operate.
• Maybe remote is not in TV Mode. Press the TV button so remote will control TV.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Put new batteries in the remote. (Note, if you remove the
batteries, you may have to reprogram the remote to operate other components.)
• You might need to drain the remote’s microprocessor: remove batteries and press the number 1 button for at least 60 seconds.
Release the 1 button, replace the batteries, and (if necessary) program the remote again.
• Make sure there’s nothing plugged into the WIRED IR jack on the TV’s back panel. The remote that came with your TV won’t work if
anything is plugged into this jack.
Problems with V-Chip/Parental Controls
The rating limits don’t work
• You must lock the settings. Go to the MAIN MENU (press MENU on your remote), select Parental Control, select Lock Parental
Controls.
I don’t remember my password and I want to unlock the TV
• If you forget your password, press MENU, then select Parental Control (the password entry screen appears). Simultaneously press and
hold CH+ and VOL+ on the TV’s front panel for 8 seconds. The Parental control menu appears on the screen, and you can re-enter a
password via Lock Parental Controls.
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View separately in order to
view movies with an NR rating.