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48 Chapter 4
Scheduled Watch or Record doesn’t occur
• Check Schedule for timer conflicts. Go to page 26 for instructions.
• Make sure the wands of the G-LINK cable are placed in front of the remote sensor(s) on the
component(s).
• Make sure your VCR is turned off during the time you’ve scheduled to record a program because the
system turns the VCR on when it starts recording (if it’s already on when recording starts, the system
will turn it off).
• Make sure there is a tape in the VCR and that the VCR is connected properly.
• Be sure that you set up the VCR in the GUIDE Plus+ Setup menus. If you don’t complete the
Configuring for a VCR steps successfully, the Record option won’t be available. Go to page 18 for
detailed instructions.
• If a cable box is attached to your TV, make sure you set it up correctly in the GUIDE Plus+ Setup
menus. Go to page 16-17 for detailed instructions.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is
a clear path.
• Maybe the remote isn’t aimed directly at the component (TV or VCR) that you’re trying to operate.
• Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.
• You might need to drain the remote’s microprocessor: remove batteries and press the number 1
button for at least 60 seconds. Release the 1 button, replace the batteries, and (if necessary) program
the remote again.
Problems with V-Chip/Parental Controls
The rating limits don’t work
• You must lock the settings. Go to the TV MAIN MENU (press MENU on your remote), select Parental
Controls (press 5 on your remote), select Lock Parental Controls (press 6 on your remote).
I don’t remember my password and I want to unlock the TV
• If you forget your password, simultaneously press and hold VOL- on the television and VOL- on the
remote for 3 seconds. Nothing appears on the screen, Parental Controls simply unlock and you can
re-enter a password via Lock Parental Controls.
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR
to View separately in order to view movies with an NR rating.
15720240.04 Other 4/9/02, 1:00 PM48