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40 Chapter 4
Troubleshooting
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
• Maybe the remote isn’t aimed directly at the TV.
• Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.
Problems with V-Chip/Parental Controls
The rating limits don’t work
• You must lock the settings. Go to the TV MAIN MENU (press MENU on your remote), select Parental Controls (press 6 on your
remote), select Lock Parental Controls (press 6 on your remote).
I don’t remember my password and I want to unlock the TV
• If you forget your password, simultaneously press and hold VOL- on the television and VOL- on the remote for 3 seconds.
Nothing appears on the screen, Parental Controls simply unlock and you can re-enter a password via Lock Parental Controls.
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View separately in
order to view movies with an NR rating.