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Chapter 5 35
Other Information
Noisy stereo reception
• The station might be weak. Change the Sound Type in the Sound menu from stereo to mono.
No picture, no sound but TV is on
• Maybe the cable/air setting is set to the wrong position. Select Signal Type from the master Setup menu. Go to Chapter 1 for more
information.
• The channel might be empty — change channels.
• If you’re trying to watch content from a component that’s connected to the TV (like a DVD player or VCR), press the INPUT button
on the remote control until the content appears.
Sound okay, picture poor
• Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
Black box appears on the screen
• Closed-captioning might be on. Check Closed-Caption in the Setup menu. Go to page 16 for more information.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
• Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.
• You might need to reset the remote: remove batteries and press the number 1 button for at least 60 seconds. Release the 1 button
and replace the batteries.
• Operation of certain remote control buttons might be restricted by master menu settings.
• Maybe remote is in wrong configuration (TV1 or TV2) for that TV. Check the Remote Config
. settings in the Access & Power Options
menu.
Problems with V-Chip/Parental Controls
The rating limits don’t work
• You must lock the settings. Go to the Main menu, select Parental Control, then Lock Parental Controls to save your settings.
I don’t remember my password and I want to unlock the TV
• Use the master remote to access the Password option in the Lock Par. Controls portion of the Parental Controls menu.
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View separately in order
to view movies with an NR rating.
• Video Input Channels (VID, SVID) aren’t available unless they have been manually added to the channel list.
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