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Reference
Can’t select certain channel
• Channel may be blocked or not approved in the Parental Controls menu.
• If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct “mode.”
Noisy stereo reception
• May be a weak station. Use SOUND button to change to mono mode instead of stereo.
No picture, no sound but TV is on
• Maybe the cable/air setting is set to the wrong position. To fix, select GUIDE Plus+ Gold Menu from the Main menu,
select the Setup option, and provide the correct information on the following screens.
• Maybe a vacant channel is tuned.
• If watching VCR (connected only through antenna input), make sure TV is tuned to channel 3 or 4 – same as CH3/4
switch on VCR. Also check to make sure the TV/VCR button on the VCR is in the correct “mode.”
Sound okay, picture poor
• Check antenna connections.
• Try adjusting sharpness function to improve weak signals.
• If the picture appears to have a double or triple image or if you notice rings or halos around objects, you may have to
adjust the color convergence. Details can be found under the Screen menu heading in the “Using the Menu System” section
of this manual (Projection TV only).
Black box appears on the screen
• Captioning may be turned on. Check the Closed-Caption Display control panel in the Channel menu.
GUIDE Plus+ IR controllers not working
• Check to make sure the controllers are positioned correctly over the IR remote sensors.
• Your remote may be interfering with the IR controller. Place a piece of dark tape over the IR controller.
• GUIDE Plus+ Gold system control of cable box is slower than direct control of the box itself. Keep this in mind when
changing channels.
Care and Cleaning
CAUTION: Turn OFF your TV before cleaning.
You can clean the TV as required, using a soft lint-free cloth. Be sure to occasionally dust the ventilation slots in the cabinet
to help assure adequate ventilation.
The TV’s screen may be cleaned with a soft, lint-free cloth as well. Take care not to scratch or mar the screen. If
necessary, you may use a cloth dampened with warm water.
Never use strong cleaning agents, such as ammonia-based cleaners, or abrasive powder. These types of
cleaners will damage the TV.
While cleaning do not spray liquid directly on the screen, or allow liquid to run down the screen and inside the TV. Also,
avoid placing drinks or vases with water on top of the TV. This could increase the risk of fire or shock hazard or damage to
the TV.
Caution: If fixed (non-moving) images are left on the screen for long periods, they may be permanently imprinted on the
screen. Such images include network logos, phone numbers, and video games. This damage is not covered by your
warranty. Extended viewing of channels displaying these images should be avoided.