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Rosen Entertainment Systems
FREQUENTLY ASKED QUESTIONS
HOW DO I RESET MY SYSTEM?
To RESET the system, press and hold the RESET Button for 3 or more
seconds. The RESET Button is located in the Display Pocket (see page 7)
MY SYSTEM IS NOT RESPONDING TO COMMANDS
Periodically, the DVD System may receive confl icting commands from
a DVD or remote control. When this happens, the System may not
respond properly to the Remote Control, Control Buttons, or may be
Locked Up and not respond at all.
Solution: The System needs to be RESET as described above.
Solution: Replace the Battery in the Remote Control.
MY SCREEN WILL NOT OPEN
The Screen REQUIRES POWER to open. Confi rm that the System has
power by checking to see if the Control Buttons are Illuminated when the
Vehicle Key is in the On or ACC Position.
Solution: If the Control Buttons are NOT Illuminated, please replace the
Power Fuse.
Solution: If the Control Buttons are Illuminated, Please use the Manual
Open Card, located in the Owners Manual, and RESET the system as
described above.
MY AUDIO HAS STATIC ON THE RADIO
To receive audio over the radio, the radio must be tuned to a broadcast
station, which is not in use by a local radio station.
Solution: Set the FMM to an alternate radio station. Then tune the Ra-
dio the newly selected station. The FMM is generally located under the
dash area, and my require a visit to your Rosen Dealer.
MY DVD WILL NOT PLAY
Some DVDs will not play properly due to compatibility, dirty, edge rough-
ness or damage to the disc.
Solution: Confi rm the DVD is a compatible format. (see page 9)
Solution: Check and clean the DVD as needed.
Solution: Use a pencil or soft wood to smooth the edge of the disk
Solution: Replace the DVD if it is scratched, cracked or warped.
I CAN NOT GET AUDIO ON THE RADIO
To receive audio over the radio, the System must have SPEAKERS
ENABLE selected, and the Radio must be tuned to the proper station.
Solution: Press the SPEAKER BUTTON on the Remote Control to
enable the radio transmission.
Solution: Tune the radio to the proper FM station as directed in the
“Listening Over the Radio” section of this manual. (see page 15)
MY DVD WILL NOT EJECT
Damaged DVDs, incompatible DVDs or Improper System installation
will prevent the DVD from ejecting and may lockup the System.
Solution: Reset the System (as described above) then quickly press
EJECT while the disc is spinning.
Solution: Check the DVD for damage, replace the DVD if it is
scratched, cracked or warped.
Solution: Confi rm the DVD is a compatible format. (see page 9)
Solution: Check to insure that excessive pressure is not causing the
DVD Slot to distort. If necessary, loosen the four mounting screws
slightly to relieve pressure on the DVD Slot.
I DO NOT HAVE HEADPHONE AUDIO
The Headphone audio should be preset at all times, unless the MUTE
is on, or a DVD Setting has been changed in the DVD Settings Menu.
Solution: Press the MUTE Button to enable the audio and turn the
MUTE OFF.
Solution: Confi rm that the Headphones are turned on, and the ON
LED Indicator is Illuminated, change batteries if needed.
Solution: Check the DVD Setting and restore them to FACTORY SET-
TINGS if needed. (see page 22)
MY PICTURE FREEZES
Damaged or incompatible DVDs will cause the system to freeze and
lockup the System.
Solution: Check and Clean the DVD as needed.
Solution: Replace the DVD if it is scratched, cracked or warped.
Solution: Confi rm the DVD is a compatible format. (see page 9)
Solution: Reset the System (as described above).