Filter
Top Products
If the TV seems to have a problem, first try this list of possible problems and solutions. If
none of these troubleshooting tips apply, then call your nearest service center.
Identifying Problems
Note
Wide TV(16:9): If you watch a still image or the screen in the Normal(4:3) aspect
ratio format for a long time, images may be burned onto the
screen.
Normal TV(4:3): If you watch a still image or the screen in the Wide(16:9) aspect
ratio format for a long time, images may be burned onto the
screen.
5.1 CHAPTER FIVE: TROUBLESHOOTING
Chapter Five
TROUBLESHOOTING
Problem Possible Solution
Poor picture. Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality. Try another channel.
Adjust the antenna.
No picture or sound. Try another channel.
Press the TV/Video button.
Make sure the TV is plugged in.
Check the antenna connections.
No color, wrong colors or tints. Make sure the program is broadcast in color.
Adjust the picture settings.
Picture rolls vertically. Adjust the antenna.
Check all wire connections.
The TV operates erratically. Unplug the TV for 30 seconds, then try
operating it again.
Your remote control does not Press the “MODE” button to put your remote
operate your TV. control in the “TV” mode.
The TV won’t turn on. Make sure the wall outlet is working.