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07 Appendix
Resolution according to the output mode
Blu-ray Disc/E-contents/Digital Contents playback DVD playback
Output
Setup
HDMI Mode
HDMI Mode
Blu-ray Disc
E-contents/
Digital contents
BD Wise
Resolution of Blu-ray
Disc
1080p@60F 480i
Auto Max. Resolution of TV input Max. Resolution of TV input
1080p@60F 1080p@60F 1080p@60F
Movie Frame : Auto (24Fs) 1080p@24F -
1080i 1080i 1080i
720p 720p 720p
480p 480p 480p
Troubleshooting
Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed
below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung
Electronics at 1-800-SAMSUNG (1-800-726-7864).
Symptom Check/Remedy
I cannot eject the disc.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
Playback does not start.
• Check the region number of the Blu-ray/DVD disc.
Blu-ray/DVD disc purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this product.
• Make sure that the rating level is correct.
Playback does not start
immediately when the
Play/Pause button is
pressed.
• Are you using a deformed disc or a disc with scratches on the surface?
• Wipe the disc clean.
Sound is not produced.
• The home theater does not play sound during fast playback, slow playback,and
step motion playback.
• Are the speakers connected properly? Is the speaker setup correctly customized?
• Is the disc severely damaged?
Sound can be heard only
from a few speakers and
not all 6.
• On certain Blu-ray/DVD discs, sound is output from the front speakers only.
• Check if the speakers are connected properly.
• Adjust the volume.
• When playing audio from a CD, the radio, or a TV, the unit outputs sound to the
front speakers only.
Dolby Digital 5.1 CH
Surround Sound is not
produced.
• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround
Sound is produced only if the disc is recorded with 5.1 channel sound.
• Is the audio language correctly set to Dolby Digital 5.1-CH in the information
display?