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If the TV seems to have a problem, first try this list of possible problems and solutions. If
none of these troubleshooting tips apply, then call your nearest Samsung authorized
service center.
Identifying Problems
Note
If you watch a still image or the screen in the Normal (4:3) aspect ratio format for a
long time, images may be burned onto the screen.
Chapter Five
TROUBLESHOOTING
Problem Possible Solution
Poor picture. Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality. Try another channel.
Adjust the antenna.
Make sure the MUTE button is off.
No picture or sound. Try another channel.
Press the
SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
No color, wrong colors or tints. Make sure the program is broadcast in color.
Adjust the picture settings.
Picture rolls vertically. Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
The TV operates erratically. Unplug the TV for 30 seconds, then try
operating it again.
Your remote control does not Press the
MODE button to put your remote
operate your TV. control in the “TV” mode.
Make sure the remote has batteries.
The TV won’t turn on. Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.
Digital broadcasting screen Please check the digital signal strength and input
problem antenna.
Color smudge on screen. Please operate the Self Focus function.
BP68-00334B-01Eng 2005/05/06 12:32 PM Page 78