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REQUIRE ASSISTANCE
WITH
YOUR PRODUCT?
Purchase any
Samsung
TV
and
you'll
enjoy the convenience of Samsung
Service.
If
you require any assistance with
your
TV,
first try any of
Samsung's helpful
support options listed here.
Troubleshooting
• For more quick solutions to common
issues, see Troubleshooting and
Maintenance
in
the user's
manual.
Built-in user
manual
• On
the
Samsung Smart Control,
press the
KEYPAD
button, and then
select
e-Manual
on the
On-Screen
Remote.
You
can also select
Support
> e-Manual
in
the TV's menu.
Scan
the QR code to view our
helpful
How-to Videos
Scan
this with your
smart phone
to see
helpful videos.
Tech Support and Chat
•
www.samsung.com/support
Remote Support
• Samsung Remote
Support service
offers you one-on-one support with
a Samsung
Technician
who
can
remotely diagnose your
TV.
For Remote Support:
1 Call the Samsung
Contact Center
at
1-800-SAMSUNG
and ask for
remote support.
2
Open
the menu on your
TV
and go to
the
Support
section.
3
Select
Remote Management,
and
then read and agree to the service
agreements. When the
PIN
screen
appears, provide the
PIN
number to
the agent.
4 The agent accesses your
TV.
If
you experience issues, please do not take the
TV
back to the store.
In
the United
States of America,
call us at
1-800-SAMSUNG
(1-800-726-7864) or
visit us at www.samsung.com or www.samsung.com/spsn for support and warranty
service.