Filter
Top Products
20
TROUBLESHOOTING (Continued)
Did the black box disappear or disappear briefly then reappear?
Yes. TV station is broadcasting a Caption text signal without any textual data.
Press the RESET key twice (customized settings will be reset to factory defaults).
To retain customized settings, just turn captioning off (see page 14).
A Black box appears on the screen
Change Channels.
Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1.
No. Tune to a channel that is broadcasting a closed-captioned program.
No Captioning
Is the program
you are watching
closed-captioned?
Did the Blue Screen disappear?
Yes. The TV was in the Video mode. (A Blue Screen will appear when the Video mode
is selected and there is no video signal being detected.) Your AV equipment may
be turned off or unplugged.
My TV screen is solid blue
Press the INPUT
key.
Do you recognize the menu words now?
Yes. A language other than English was selected.
I don’t recognize words in the on-screen menu
Press the RESET
key twice
(personalized
settings will be
reset to factory
defaults).
Did the problem go away?
Yes. It may have been the channel scan memory or V-Guide settings.
Cannot select or scan some channels
Press the RESET
key twice
(personalized
settings will be
reset to factory
defaults).