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HELPFUL HINTS (PROBLEMS/SOLUTIONS)
Please check the chart below and try the solu-
tions listed for your problem. If the problem still
persists, before returning your HDTV, please
visit our website at www.sanyoctv.com or call
us toll free at 1.800.877.5032.
We can Help!
Problem: Check these Conditions: Try these Solutions: Page No.
No picture, sound
(Digital Picture)
●
Check antenna/external connections
●
May be station trouble, NO signal
broadcast.
●
MUTE function may be on.
●
Adjust antenna.
●
Try a different channel.
●
Press
RESET
key to restart channel
search (All customized settings will be
cancelled.)
●
Adjust Volume.
5 ~ 10
No Captioning
●
Check if station is broadcasting a
Closed-Caption signal.
●
Select another channel.
●
Press
CAPTION
key to select captioning
mode.
11, 14
Cannot customize
Caption
●
Digital Caption signal is not being
broadcast.
●
Press
CAPTION
key to select Analog
captioning.
11, 14
Cannot display pic-
ture on a full screen
●
Check Aspect Ratio of broadcast.
●
Press
PIX SHAPE
key to change setting.
11
Poor Picture/Sound
(watching Analog)
●
Check if program is in color.
●
Check antenna/external connections.
●
Color or Tint misadjusted.
●
May be station trouble.
●
Maybe MUTE function is on.
●
Try a different channel.
●
Adjust antenna.
●
Press
RESET
key to restart channel
search.
●
Adjust Volume.
11, 12
“No Signal” message
appears on screen
●
Check Audio/Video connections.
●
Check external equipment connections.
●
Check external equipment setting.
●
Check antenna connection.
●
Press
INPUT
key.
●
Switch on external equipment.
●
Turn antenna, install signal booster.
●
Set external equipment output connec-
tions to match input connections.
7 ~ 10
Pixilation of Digital
image
●
Press
INFO
key and check signal
strength.
●
Turn antenna, install signal booster.
●
Install outdoor Digital antenna.
5, 11
Cannot select or
scan some channels
●
Channel may be removed from memory.
●
Check antenna connections.
●
No digital signal being broadcast.
●
V-Guide is set to block programming.
●
Weak Signal.
●
Select CH. Scan Memory and manually
add channels or start channel search.
●
Set V-Guide to “ALLOW ALL” or press
RESET
key to clear all settings and
restart channel search.
●
Turn antenna, install signal booster.
11, 13
15
5
No Cable channels
above number 13
●
Cable Channel Indicator C should
appear next to channel number.
●
Switch Analog Antenna Signal Selection
to Cable.
12
Remote Control
will not work TV
●
Check batteries.
●
Check if TV is plugged in.
●
Replace batteries.
●
Aim remote control at front of TV.
5, 11
Cabinet makes
popping sound.
●
This is a normal condition during
warm-up and cool down of the plastic
cabinet parts.