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HELPFUL HINTS (PROBLEMS/SOLUTIONS)
Problem: Check these Conditions: Try these Solutions: Page No.
TV turns off
automatically
●
Check signal (Cable/Ant.) connection
●
Power surge protection feature
●
Press POWER key.
●
The sleep timer may have been set.
●
Unplug TV momentarily.
7, 1 5
No picture, sound
(Digital Picture)
●
Check antenna/external connections
●
May be station trouble, NO signal broad-
cast
●
MUTE function may be on.
●
The Plasma TV takes a few seconds to
display an image.
●
Adjust antenna.
●
Try a different channel.
●
Press RESET key to restart channel
search.
●
Adjust Volume.
7, 1 5
No Captioning
●
Check if station is broadcasting a
Closed-Caption signal.
●
Select another channel.
●
Press CAPTION key to select captioning
mode.
21
Cannot customize
Caption
●
Digital Caption signal is not being
broadcast.
●
Press CAPTION key to select Analog
captioning.
15, 21
Cannot display
picture on a full
screen
●
Pillar Box (4:3) signal being broadcast.
●
Use the PIX SHAPE key to expand or
zoom the image.
15
Poor Picture/Sound
(watching Analog)
●
Check if program is in color.
●
Check antenna/external connections.
●
Color or Tint misadjusted.
●
May be station trouble.
●
May be MUTE function is on.
●
Try a different channel.
●
Adjust antenna.
●
Press RESET key to restart channel
search.
●
Adjust Volume.
12, 13,
15, 27
“No Signal” message
appears on screen
●
Check Audio/Video connections.
●
Check external equipment connections.
●
Check external equipment setting.
●
Check antenna connection.
●
Press INPUT key.
●
Switch on external equipment.
●
Turn antenna, install signal booster.
●
Set external equipment output connec-
tions to match input connections.
11 ~ 14
Pixilation of Digital
image
●
Press INFO key and check signal
strength.
●
Turn antenna, install signal booster.
●
Install outdoor Digital antenna.
7, 1 4
NoTV Stereo or
SAP sound
●
Check if station is broadcasting a true
MTS stereo signal or a SAP signal.
●
Press AUDIO key.
15
Cannot select or scan
some channels
●
Channel may be removed from
memory.
●
Check antenna connections.
●
No digital signal being broadcast
●
V-Guide is set to block programming.
●
Weak Signal
●
Select CH. SCAN MEMORY and manually
add channels or start CH. (channel) search.
●
Set V-Guide to ALLOW ALL or press
RESET key to clear all settings and restart
channel search.
●
Turn antenna, install signal booster.
15,
17 ~ 19
22 ~ 23
No Cable channels
above number 13
●
Cable Channel Indicator C should
appear next to channel number.
●
Switch Antenna Selection to Cable.
18
Remote Control
will not work TV
●
Check batteries.
●
Check if TV is plugged in.
●
Replace batteries.
●
Aim remote control at front of TV.
8,
14 ~ 15
Poor Color
●
Check if program is in color.
●
Color or Time misadjusted.
●
Select Sports, Movie, or News to match
the program you are watching in the
menu system.
27 ~ 28
Afterimages (ghosts)
appear
●
Do not display the same image on
screen for a long period of time. After-
images or ghosts may appear on parts
of the panel.
●
Use the Screen Saver function.
●
Use the White Screen Feature to repair
the panel.
26
Cabinet makes
popping sound
●
This is a normal condition during
warm-up and cool down of the plastic
cabinet parts.
Because of the Quality we build into our product,
very few problems are actual TV defects. Most prob-
lems only involve simple hookup or setup changes that
can be solved by the customer. Please check the chart
below and try the solutions listed for your problem. If
the problem still persists, before returning your TV,
please visit our website at www.sanyotv.com or call us
toll free at 1.800.877.5032.
We Can Help!