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HELPFUL HINTS (PROBLEMS/SOLUTIONS)
Please check the chart below and try the solu-
tions listed for your problem. If the problem still
persists, before returning your HDTV, please
call us toll free at 1.800.877.5032 or visit our
website at www.sanyoctv.com.
We can Help!
Problem: Check these Conditions: Try these Solutions: Page No.
No picture, sound
(Digital Picture)
●
Check antenna/external connections
●
May be station trouble, NO signal
broadcast.
●
MUTE function may be on.
●
The Plasma DTV takes a few seconds to
display an image.
●
Adjust antenna.
●
Try a different channel.
●
Press
RESET
key to restart channel search
(All customized settings will be cancelled.)
●
Adjust Volume.
5
7 ~ 10
No Captioning
●
Check if station is broadcasting a Closed-
Caption signal.
●
Select another channel.
●
Press
CAPTION
key to select captioning
mode.
14
Cannot customize
Caption
●
Digital Caption signal is not being
broadcast.
●
Press
CAPTION
key to select Analog
captioning.
14
Cannot display pic-
ture on a full screen
●
Check Aspect Ratio of broadcast.
●
Press
PIX SHAPE
key to change setting.
11
Poor Picture/Sound
(watching Analog)
●
Check if program is in color.
●
Check antenna/external connections.
●
Color or Tint misadjusted.
●
May be station trouble.
●
Maybe MUTE function is on.
●
Try a different channel.
●
Adjust antenna.
●
Press
RESET
key to restart channel search.
●
Adjust Volume.
11
“No Signal” message
appears on screen
●
Check Audio/Video connections.
●
Check external equipment connections.
●
Check external equipment setting.
●
Check antenna connection.
●
Press
INPUT
key.
●
Switch on external equipment.
●
Turn antenna, install signal booster.
●
Set external equipment output connections
to match input connections.
7 ~ 10
Pixilation of Digital
image
●
Press
INFO
key and check signal
strength.
●
Turn antenna, install signal booster.
●
Install outdoor Digital antenna.
5, 11
Cannot select or scan
some channels
●
Channel may be removed from memory.
●
Check antenna connections.
●
No digital signal being broadcast.
●
V-Guide is set to block programming.
●
Weak Signal.
●
Select CH. Scan Memory and manually add
channels or start channel search.
●
Set V-Guide to “None” or press
RESET
key
to clear all settings and restart channel
search.
●
Turn antenna, install signal booster.
13
14
11
No Cable channels
above number 13
●
Cable Channel Indicator C should appear
next to channel number.
●
Switch Analog Antenna Signal Selection to
Cable.
12
Remote Control
will not work TV
●
Check batteries.
●
Check if TV is plugged in.
●
Replace batteries.
●
Aim remote control at front of TV.
5, 11
Afterimages (ghosts)
appear
●
Do not display the same image on screen
for a long period of time. Afterimages or
ghosts may appear on parts of the panel.
●
Use the Picture Rotation Screen Saver
function.
●
Use the White Screen Feature to repair the
panel.
15