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APPENDIX
TROUBLESHEETING
Before calling your dealer or service center for assistance, check the matters below once again.
1. Make sure you have connected LCD TV to your equipment as described in the section “CONNECTING LCD
TV”.
2. Check cable connection. Verify that all external equipment and power cords are properly connected.
3. Verify that all power is switched on.
4. If LCD TV still does not produce an image, re-start the external equipment.
5. If the image still does not appear, unplug LCD TV from the external equipment and check the external
equipment. The problem may be with your graphics controller rather than with LCD TV. (When you reconnect
LCD TV, remember to turn the external equipment and TV off before you power up LCD TV. Power the
equipment back on in order of : LCD TV and external equipment.)
6. If the problem still exists, check the following chart.
Problem
Try these Solutions
NO POWER
Plug this LCD TV into the AC outlet.
Press ON /STAND -BY button on SIDE Control or on Remote Control to open this LCD TV.
Check POWER Indicator. If this indicator flashes, LCD TV has any trouble.
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Remote Control
does not work
Check the batteries.
Make sure nothing is between the Remote Receiver and the Remote Control.
Make sure you are not too far from LCD TV when using Remote Control.
Maximum operating range is 16.4’(5m).
Is direct sunlight or strong artificial light shining on LCD TV ‘s Infrared Remote Receiver?
Eliminate the light by closing curtains, pointing the light in a different direction, etc.
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No image
Check the connection between the external equipment and LCD TV.
When turning LCD TV on, it takes a few seconds to display the image.
Check the system that you select is corresponding with the external equipment or the video
equipment.
Make sure the temperature is not out of the Operating Temperature (0°C ~ 40°C).
Turn off power, then turn on again, re-start LCD TV.
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No sound
Check Audio cable connection from Audio input source.
Adjust the Audio source.
Press VOLUME (+) button.
Press MUTE button.
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There are tiny
black points
and/or bright
point on the TV
Dark or bright points of light (red, green, or blue) may appear on the screen. This is a
characteristic of the LCD panels, not a malfunction of the LCD TV.
LCD panel is being produced with very high accuracy technology. There is 99.99% or more dot
pixel, but there is also 0.01 % or less of dot pixel lack or dot pixel that is constantly lighted. This is
not defect.
Regarding LCD panel characteristic, it may occur picture remain (look like a mirror) when the
screen is changed if it displays same screen for a long time. Changing the picture or turn-off the
power supply may recover.
Stripe pattern (more, interference stripes) may show up on the screen depend on the reflected
picture.
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Ab normal
colour of image
!
Adjust the value of colour.
Select different colour system.
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WARNING :
High voltages are used to operate this LCD TV. Do not attempt to open the cabinet.
If the problem still persists after following all operating instructions, contact the sales dealer where you purchased LCD TV
or the service center. Give the model number and explain the difficulty. We will advise you how to obtain service.