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10 ST12450W/WD Installation Guide, Rev. B
Technical support services
Seagate Technology provides technical support litera-
ture and diagnostic utilities to authorized distributors.
Please contact your dealer for technical support and
installation troubleshooting. Product technical support
is available for all Seagate products by calling the
SeaFAX™, SeaFONE™, SeaTDD™, or SeaBOARD™
services. These are toll calls if you dial from outside of
the number’s local dialing area.
SeaFAX:
USA (408) 438-2620; England 44-62-847-7080
You can use a touch-tone telephone to access Seagate’s
automated FAX delivery system and select technical
support information by return FAX. This service is avail-
able 24 hours a day, 7 days a week.
CompuServe Forum
Online support for Seagate products is available on
CompuServe. Type "Go Seagate" to access the Seagate
forum. This service is available 24 hours a day, 7 days
a week.
SeaFONE: (408) 438-8222
Technical support specialists are available to answer
questions from 8:00 A.M. to 5:00 P.M. PST, Monday
through Friday. Recordings are accessible 24 hours a
day, 7 days a week.