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SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #: ________________
SIIG will, at our discretion, repair or replace (with an identical product or product having similar
features and functionality) the product if defective in materials or workmanship. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Please see our web site for more warranty details.
• Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept
any shipping package, and will not be responsible for a product returned without an RMA
number posted on the outside of the shipping carton.
• You are responsible for the cost of shipping. Ship the product to the following address:
• SIIG will ship the repaired or replaced product via Ground in the U.S. and International
Economy outside of the U.S. at no cost to the customer.
SIIG offers a 5-year manufacturer warranty with this product. This warranty covers the original
purchaser and guarantees the product to be free of any defects in materials or workmanship for
five (5) years from the date of purchase of the product.
Step 2: After obtaining an RMA number, ship the product.
• Properly pack the product for shipping. All software, cable(s) and any other accessories that
came with the original package must be included.
Step 1: Submit your RMA request.
Go to www.siig.com, click Support, then click RMA to submit an request to SIIG RMA or fax a
request to 510-657-5962. If the product is determined to be defective, an RMA number will be
issued.
A) If it is within the store's return policy period, please return the product to the store where you
purchased from.
B) If your purchase has passed the store's return policy period, please follow these steps to
have the product repaired or replaced.
QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site at www.siig.com
and click Support. Our online support database is updated daily with new drivers and solutions.
Answers to your questions could be just a few clicks away. You can also submit questions
online and a technical support analysts will promptly respond.
Technical Support and Warranty
If you encounter any problems with this product, please follow the procedures below.
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