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Trouble Shooting SUR-47 User’s Manual
36
Problem Solution
You see “ERROR” display
on the LCD during the
learning procedure.
Make sure you hold the other remote’s
button down for about 2 seconds.
Make sure you did not program more than
one remote for a given device.
Make sure the two remotes are not too close
or too far apart and are aiming directly at
each other - keep apart between 2~4
inches (5~10cm).
You see “ERROR” display
during operation.
The button that you pressed has not been
taught.
Learn the button using the learning
procedure (page12).
Your VCR will not record. As a safety feature on SUR-47, you must
press the REC key for 2 seconds.
Problems changing
channels.
If your original remote requires the ENTER key
to be pressed after a channel is selected,
press the ENTER key to select the channel.
Macro does not work. Be sure to aim the SUR-47 at the devices
while the macro commands are being sent.
Macro was not properly set up. Repeat
macro set-up procedure (page 18).
IR LEARNING is not
successful.
Replace batteries in the SUR-47 and the
remote you are trying to configure.
Keep distance between remotes to about
2~4 inches.
Do not learn near an incandescent or
florescent lamp. Bright or indirect light may
interfere with learning codes.
Memory capacity is full (48 keys for each of
16 models).
The learning process has no errors, but you
still can’t control your AV devices: repeat
the learning procedure again. If you still
can’t solve the problem, use the debug
code feature and email codes to Sima
Products (page 17).
Original remote might not be compatible
with learning procedure.
A button of your existing
remote performs two or
more functions
Some remotes issue multiple commands
when a button is held down. Please be sure
to teach different buttons of SUR-47 for these
different commands. Each button of SUR-47
can only learn one command.