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The TV cannot be found from
renderer-compatible
equipment (the controller).
Check Connections
• Check that the LAN cable and/or mains lead of the server has not
become disconnected.
Check Settings
• Check if the “Renderer Function” is activated (page 51).
• Check that the connected device is registered under “Renderer Access
Control” (page 51).
Channels
The desired channel cannot be
selected
• Switch between digital and analogue mode and select the desired digital/
analogue channel.
Some channels are blank • Scrambled/Subscription only channel. Subscribe to the pay TV service.
• Channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.
Digital channels are not
displayed
• Contact a local installer to find out if digital transmissions are provided
in your area.
• Upgrade to a higher gain aerial.
General
Distorted picture and/or sound • Keep the TV away from electrical noise sources such as cars,
motorcycles, hair-dryers or optical equipment.
• When installing optional equipment, leave some space between the
optional equipment and the TV.
• Check the aerial/cable connection.
• Keep the aerial/cable TV cable away from other connecting cables.
The TV turns off
automatically (the TV enters
standby mode)
• Check if the “Sleep Timer” is activated, or confirm the “Duration”
setting of “On Timer Settings” (page 43).
• If no signal is received and no operation is performed in the TV mode
for 10 minutes, the TV automatically switches to standby mode.
The TV turns on automatically • Check if the “On Timer” is activated (page 43).
Some input sources cannot be
selected
• Select “AV Preset” and cancel “Skip” of the input source (page 44).
The remote does not function • Replace the batteries.
The BD, DVD, AMP and TV
function buttons on the remote
flash at the same time.
• The batteries inside the remote run out of battery life. Replace the
batteries with new ones.
A channel cannot be added to
the favourite list
• Up to 999 channels can be stored in the favourite list.
You have a blank TV listings
in the GUIDE Plus+ system
• Check the aerial/cable connection.
• Your cabling and Setup is OK, but your GUIDE Plus+ system was not
connected for enough time to receive TV listings data. Leave the TV
“STANDBY” overnight (24 hours) or use “Manual Data Download”
(page 20).
• You live in a country/region where the GUIDE Plus+ system is not yet
available. Check the list of countries to see if you are in a region that is
supported.
(http://www.europe.guideplus.com/)
HDMI equipment does not
appear on “HDMI Device
List”
• Check that your equipment is “Control for HDMI” compatible
equipment.
Not all channels are tuned • Check support web site for cable provide information.
http://support.sony-europe.com/TV/DVBC/
You cannot select “Off” in
“Control for HDMI.”
• If any “Control for HDMI” compatible audio equipment is connected to
the TV, you cannot select “Off” in this menu. If you want to change the
audio output to the TV speaker, select “TV Speaker” in the “Speaker”
menu (page 45).
Condition Explanation/Solution