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USB playback
A file cannot be played. • The extension of the file name or file format is not correct. See “Playable Discs/
Files on a USB Device” (page 6).
• Check the [MEDIA] setting (page 34).
• The system can play to a depth of 8 folders only.
• Check that the number of folders is 200 or less.
• Check that the number of audio files/JPEG image files in the folder is 150 or
less.
A JPEG image file cannot be
viewed.
• The JPEG image file is larger than 3,072 (width) × 2,048 (height) pixels in
normal format, or more than 2,000,000 pixels in progressive format which is
mainly used on Internet Web sites.
A video file cannot be played. • The video file is larger than 720 (width) × 576 (height).
The titles of folders/files/file
names are not displayed
correctly.
• The system can only display numbers and letters of the alphabet. Other
characters are displayed as [_].
File names are not displayed
properly.
• The character codes that can be displayed by this system are numbers and letters
of the alphabet only. Other characters are not displayed correctly.
Symptom Problems and solutions
A USB device does not start
playing from the beginning.
• While in stop mode, press x on the unit or the remote and then start playback
(page 34).
A USB device cannot be played. • USB devices formatted with file systems other than FAT12, FAT16, or FAT32
are unsupported.*
* This system supports FAT12, FAT16, and FAT32, but some USB devices
may not support all of these. For details, refer to the operating instructions of
the USB device or contact the manufacturer.
• If you use a partitioned USB device, only audio files on the first partition can
be played.
A file cannot be played. • The extension of the file name or file format is not correct. See “Playable Discs/
Files on a USB Device” (page 6).
• Check the [MEDIA] setting (page 34).
• The system can play to a depth of 8 folders only.
• Check that the number of folders is 200 or less.
• Check that the number of audio files/JPEG image files in the folder is 150 or
less.
• Files that are encrypted or protected by passwords, etc. cannot be played.
A JPEG image file cannot be
viewed.
• The JPEG image file is larger than 3,072 (width) × 2,048 (height) pixels in
normal format, or more than 2,000,000 pixels in progressive format which is
mainly used on Internet Web sites.
A video file cannot be played. • The video file is larger than 720 (width) × 576 (height).
A WMA file cannot be played. • A WMA file that is in WMA DRM, WMA Lossless, or WMA PRO format
cannot be played.
An AAC file cannot be played. •An AAC file that is in AAC DRM or AAC Lossless format cannot be played.
The titles of folders/files/file
names are not displayed
correctly.
• The system can only display numbers and letters of the alphabet. Other
characters are displayed as [_].
File names are not displayed
properly.
• The character codes that can be displayed by this system are numbers and letters
of the alphabet only. Other characters are not displayed correctly.
Symptom Problems and solutions