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Lost password • Select the Password settings on the Parental Lock settings, then enter the
following master password: 4357. The master password clears your previous
password and allows you to enter a new password (see page 39).
How to reset the TV to
factory settings
• Turn on the TV. While holding down V on the remote control, press POWER
on the TV. (The TV will turn itself off, then back on again.) Release V.
WARNING: The Reset will clear all of your customized settings including the
Parental Lock setting.
LAMP LED blinks in red • Replace the lamp (see page 43).
“Lamp Replacement
message” appears
• It is time for you to replace the projection lamp used in your TV.
• Turn to page 43 on “How to Replace the Lamp” and follow the directions on
replacing the lamp.
• Use only the lamp designated for your TV model.
• After the lamp is replaced, select the Lamp Replacement option in the
General settings.
The replacement lamp does
not light up
• The lamp door or lamp might not be securely attached. Repeat the steps on page
43 to ensure that they are both installed securely.
The cooling fan is loud • If the TV is used at high altitudes and the Cooling Mode is set to High, the
cooling fan runs faster and its sound becomes louder. If the TV is not used at
high altitudes, set Cooling Mode to Normal (see page 42).
“High Temperature
Warning!” message appears
• Make sure to remove dust from the ventilation slots on the rear and both sides of
the TV. In addition, make sure that there are no obstacles in front of the
ventilation slots. If the message still appears after the dust or obstacles are
removed, the TV may need servicing. Call your local Sony Service Center.
Image left on the screen
(image retention)
• Turn off the TV for a while or let the TV run on another channel. Unlike plasma
TV and CRT TV, image retention on this TV is not permanent. It is only a
temporary condition (see page 9).
White spot on the screen
when powered off
• If screen is exposed to direct sunlight or strong ambient light, part of the screen
may appear white even when TV is powered off. This is due to the strong light
reflecting off the TV screen and reflections coming from behind the screen.
This is a structural property of the projection TV and is not a defect.
• Position your TV away from such light sources.
Condition Explanation/Solution