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KV-PF21M70/TF21M61/TF21M90/TF21P11
RM-952
19
Additional Information
Possible causeSymptom
Solutions
continued
Good picture
No sound
Dotted lines or stripes
Double images or
“ghosts”
N
o
color
Abnormal color patches
• Press ¸ + to increase the volume level.
• Press ¤ to cancel the muting.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
(page 10)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Press SELECT until “COLOR” appears
on the screen, then press + or – to adjust
the color level. (page 15)
•
Press SELECT until “COL SYS ” appears
on the screen, then check the color
system setting (usually set this to
“AUTO”). (page 9).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press U (main power) on
the TV to turn off the TV for about five
minutes, then turn it on again.
•
The volume level is too low.
• The sound is muted.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction is
inappropriate.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The color system setting is
inappropriate.
• The antenna direction is
inappropriate.
• The magnetic disturbance
from external speakers or
other equipment, or the
direction of the earth’s
magnetic field may affect
the TV.
20
Additional Information
Lines moving across the
TV screen.
The
u
indicator on your
TV flashes red a number
of times between
3-second intervals.
TV cabinet creaks.
A “boom” sound is heard
when the TV is turned on.
Troubleshooting (continued)
Possible causeSymptom
Solutions
• Use the fine tuning (FINE) function.
(page 10)
• Contact your nearest Sony service
center. (page 17)
—
—
• There is interference from
external sources, e.g.,
heavy machineries, nearby
broadcast station.
• Your TV may need service.
• Changes in room
temperature sometimes
make the TV cabinet
expand or contract,
making a noise. This does
not indicate a malfunction.
• The TV’s demagnetizing
function is working. This
does not indicate a
malfunction.