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Troubleshooting and explanations
Troubleshooting
If a problem occurs during recorder operation, follow the steps described below before
consulting the nearest Sony dealer. If any messages appear, it is recommended to take
notes.
1 Check to see if the problem is listed in, “Troubleshooting” (page 68).
Check “Messages” (page 76) for the problem as well.
2 If after step 1 you still cannot solve the problem, consult your nearest Sony dealer.
While charging
Symptom Cause/Remedy
The rechargeable
battery does not start
charging. The
rechargeable battery
cannot be fully charged.
• The rechargeable battery has been inserted incorrectly or the AC
power adaptor has been connected incorrectly.
, Insert the rechargeable battery correctly or connect the AC
power adaptor correctly.
• Because of the battery’s characteristics, the capacity of the
rechargeable battery may be smaller than normal when it is used
for the first time or after a long period of disuse.
, Charge and discharge the battery several times. The normal
battery life will be restored.
• The rechargeable battery is drained (nothing appears in the display
window).
, Charge the rechargeable battery. It takes one minute after
pressing x • CANCEL/CHG for an indication to appear and
charging to start. If charging does not start even after a minute,
disconnect the AC power adaptor from the recorder, connect it
again and press x • CANCEL/CHG.
• The surrounding temperature is too high or too low (“CHARGE
5°C–35°C 41F–95F” appears in the display).
, Charge the battery at a temperature of +5°C (+41°F) to +35°C
(+95°F).
The rechargeable
battery has become
drained even when the
recorder was not used
for a while.
• The quick mode was set to “Quick On”.
, If you set the quick mode to “Quick On”, the power stays on
inside recorder even when there is no operation, causing the
rechargeable battery life to shorten (page 58). If the
rechargeable battery is not fully charged, the battery may
become drained after a while. If this happens, charge the
rechargeable battery again (page 14).
Even when fully
charged, the life of the
battery is only about
half what it normally is.
• The useful life of the rechargeable battery may be ending.
, Replace the rechargeable battery with the new one.
The recorder becomes
hot during the charging
procedure.
• This is normal and poses no danger.