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Troubleshooting
Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony
service facility.
General Troubleshooting
DVD Troubleshooting
Symptom Remedy
Power
The ?/1 (on/standby) switch does
not function.
• Connect the mains lead to the mains securely.
The power is turned on but the DVD-
VCR does not operate.
• Moisture condensation has occurred. Turn the power off,
unplug the mains lead and leave the DVD-VCR to dry for
over three hours.
Clock
The clock has stopped and “--:--”
appears in the display window.
• The clock stops if the DVD-VCR is disconnected from
the mains. Reset the clock (and timer).
Others
The remote commander does not
function.
• Make sure you are pointing the remote commander at the
remote sensor on the DVD-VCR.
• Replace all the batteries in the remote commander with
new ones if they are weak.
• Make sure the TV
/ DVD·VIDEO switch is set correctly.
• Select correctly VIDEO or DVD with the SELECT DVD/
VIDEO button.
The tracking meter does not appear
on the screen.
• The recording condition of the tape is very poor and
tracking cannot be adjusted.
You cannot control other TVs. • Set your TV’s code number. The code number may
change when you replace the batteries of the remote
commander.
Symptom Remedy
Picture
There is no picture/picture noise
appears.
• Re-connect the connecting cord securely.
• The connecting cords are damaged.
• Check the connection to your TV (page 11) and switch
the input selector on your TV so that the signal from the
player appears on the TV screen.
• The disc is dirty or flawed.
• If the picture output from your player goes through your
VCR to get to your TV or if you are connected to a
combination TV/VIDEO player, the copy-protection
signal applied to some DVD programmes could affect
picture quality. If you still experience problems even
when you connect your player directly to your TV, please
try connecting your player to your TV’s S-VIDEO input
(page 54).
continued