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Troubleshooting
Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest
Sony service facility.
Symptom Remedy
Power
The ?/1 (on/standby)
switch does not function.
• Connect the mains lead to the mains securely.
The power is turned on
but the VCR does not
operate.
• Moisture condensation has occurred. Turn the power off,
unplug the mains lead and leave the VCR to dry for over
three hours.
Clock
The clock has stopped
and “– –:– –” appears in
the display window.
• The clock stops if the VCR is disconnected from the mains
for more than one hour. Reset the clock (and timer).
Playback
The playback picture
does not appear on the
TV screen.
• Make sure the TV is set to the video channel. If you are
using a monitor, set it to video input.
• If the VCR is connected to the TV with the Scart cable,
make sure the VCR indicator is lit in the display window.
Use the t TV/VIDEO button on the remote commander
to light up the VCR indicator.
The picture is not clear. • Existing broadcasts may interfere with the VCR. Reset the
RF channel output of your VCR.
• Adjust the tracking with the PROGRAM
+/– buttons on
the VCR.
• The video heads are dirty (see the last page of
Troubleshooting). Clean the video heads using the Sony T-
25CLD, E-25CLDR, or T-25CLW video head cleaning
cassette. If these cleaning cassettes are not available in
your area, have the heads cleaned at your nearest Sony
service facility (a standard service charge will be required).
Do not use a commercially available liquid type cleaning
cassette other than Sony’s, as it may damage the video
heads.
• The video heads may have to be replaced. Consult your
local Sony service facility for more information.
The picture rolls
vertically during picture
search.
• Adjust the vertical hold control on the TV or monitor.
The picture has no
sound.
• The tape is defective.