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Troubleshooting
If you experience any of the following difficulties while using the drive, use
this troubleshooting guide to held remedy the problem before requesting
repairs. Should any problem persist, consult your dealer.
Symptom Cause/remedy See
A recorded disc cannot be
played back.
c If the disc is a DVD+R disc, it may not have
been finalized. Finalize the disc.
c The disc you are using may not be of a certified
brand by Sony. Try to use a disc of a brand of
which operation has been certified by Sony.
c The playback device you are using may have an
issue on playback compatibility.
p. 22
p. 38
p. 38,
41
No recording can be done. c
You can use only DVD+RW or DVD+R discs.
You cannot use other discs for this operation.
c Select a signal correctly.
p. 12
p. 14
p. 18
A recorded disc cannot be
played back.
c Finalize the disc. p. 22
No additional recording can
be made.
c There are 49 titles in the disc.
c You cannot add anything to a finalized DVD+R
disc.
p. 13
p. 22
Display Cause/remedy See
Disc
Error
c The drive cannot read or write the disc due to
an issue related to the disc, such as scratches,
being dirty, low-quality, etc. Try with other
disc.
c If errors occur frequently with any type of new
discs, the drive may have a hardware problem.
Contact an authorized service center.
—
Insert
+R/RW DISC
c The inserted disc may be unsupported type
of discs for stand-alone operation. Use a
DVD+R or DVD+RW disc.
p. 12
Format
Error
c The drive cannot format the disc because of the
disc error.
—
Invalid Operation
c You tried to finalize or erase a disc when there
is no disc in the drive.
c You tried to erase a DVD+R disc.
c You tried to finalize a DVD+RW disc.
p. 22