Filter
Top Products
TROUBLE SHOOTING
The power indicator is OFF on the DVR.
1. Check and see if the AC power cord is connected properly.
2. Check and see if the power outlet on the wall is working.
3. Is the power outlet on the wall controlled by a wall switch? If it is, make
sure the switch is on.
The DVR can not be turned on.
1. Check and see if the hard disk is correctly installed and properly locked.
2. Please note the power cannot be entered if the key socket is not locked.
Can not play the DVR
1. Check the Hard disk and see if it is not locked or damaged.
2. If the Hard Disk might be damaged, you can turn off the power of DVR and
turn on the power again, the DVR will check the Hard Disk automatically.
No Screen when TV or monitor is connected.
1. Check and see if the Video output cord is connected to the screen properly.
2. Check and see if two Hard Disks (HDD) setting (at the back of HDD) is
correct. Please note that one should be set to Master position and the other
one to Slave position.
3. Please use 40G~120G byte Hard Disk (HDD) for the DVR so that the DVR
can work properly.
No color display on screen (Only black and white)
1. Check whether the Camera and Display are working with color function.
2. Check whether the Camera and Display are using same specification
PAL or NTSC.
3. A jumper setting on the main board may be used to convert the operation
format to PAL or NTSC. Check whether the setting is matching the system of
your monitor.
The screen is unstable (jumping).
1. Check and see if the video input cord is normal or not. If the cord is
damaged or not connected properly, the screen will be unstable (jumping).
2. Check the DVR setting, TV(Monitor) and Camera and see if they are the
same type in PAL or NTSC. They must be same so that the DVR can
work stably.
Press [ MENU] button, but the MAIN MENU does not appear.
Check the system and see whether it is in Record or View operation, press button
to stop Record or View operation. Then, you can enter the MENU function.
The Screen can display, but there is no video output from camera.
1. Check and see if the camera wire is well connected, camera power is turn
on and the camera can work normally.
2. Check the MENU Setting list and see if the view camera is selected or not.
3. Check View control Button and see if one of the cameras is selected to
display full screen.