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ENGLISH-23-
Questions and Answers
Below are the answers to some of the most common queries.
For more information, go to www.toshiba.co.uk.
Check the mains switch is on and check all mains
connections.
Check the TV is not in standby mode.
When using an external source, if there is little or
no colour, improvements may sometimes be
achieved by changing the colour system. The
colour is factory set to Auto to display the best
colour system. If not, change the colour system.
To do so:
1. Press MENU, and then press / until the
Special menu appears.
2. Press to highlight Colour System and
press / to select between Auto, PAL,
SECAM, NTSC4.43, and NTSC3.58.
Make sure the VCR or DVD player is connected to
the TV as shown on page 10, then select the
correct input by pressing .
Check all lead connections.
Check the volume has not been turned down or
that sound mute has not been selected.
Check the correct input has been chosen, EXT2,
EXT3, or EXT3-S. See "Connecting a media
recorder and/or a decoder" on page 10.
Interference or a weak signal. Try a different TV
station. Manual Fine Tuning may help. See
"Adding channels manually" on page 14 for
details.
Check the Panel Lock is On.
Check the batteries aren’t dead or inserted
incorrectly.
The Frequency may need adjustment. See "Using
the PC settings" on page 19 for details.
The Phase may need adjustment. See "Using the
PC settings" on page 19 for details.
Check the Speaker Out in the Audio menu is set
to On.
There are none broadcast or they have not yet
loaded. Press to access. See "To select a
sub-page" on page 22 for details.
Q
Why is there no sound or picture?
Q
There is a picture, but why is there little or no
colour?
Special
Picture Size
Auto
Panel Lock
Off
Backlight
Bright
MENU
OK EXIT
Language
English
Sleep Timer
0 Minutes
Teletext Setting >
Colour System
Auto
Q
Why doesn’t the video/DVD being played show
on screen?
Q
Why is there a picture but no sound?
Q
Why is the VCR/DVD picture is black and
white?
Q
What else can cause a poor quality?
Q
Why don’t the controls on the right side panel
of the TV work?
Q
Why doesn’t the remote control work?
Q
Why are there vertical stripes on the screen
when in PC mode?
Q
Why are there horizontal stripes and/or
blurred on the screen when in PC mode?
Q
Why is there no sound from my connected
sound equipment?
Q
Why are there no text sub-pages?
20VL64-en.book Page 23 Thursday, February 1, 2007 5:06 PM