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Troubleshooting
Closed caption problems
The Lock feature may have blocked the channel. Unblock the
channel, see “Locking channels” on page 87.
If you cannot tune digital channels, check the antenna
configuration. If the problem persists, clear all channels from the
channel list and reprogram channels into memory, see “Storing
channels in memory (optional)” on page 46. For additional
information, see “TV stops responding to controls.” on page 112. If
the problem persists, use the Reset Factory Defaults procedure, see
“Resetting Factory Defaults” on page 53
Closed caption problems
If the program or video you have selected is not closed captioned,
no captions appear on the screen.
If text is not available, a black rectangle may appear. If this
happens, turn off the closed caption feature, see “Using closed
captions” on page 73.
A closed caption signal may not display correctly under the
following circumstances:
❖ The videotape is dubbed
❖ The signal reception is weak
❖ The signal reception is non-standard
For additional information, see “Using closed captions” on page 73.
Rating blocking (V-Chip) problems
Forgotten PIN code.
When the PIN code screen appears, press the INFO button 4 times
within approximately 5 seconds. The old PIN code is cleared, see
“Forgotten PIN code” on page 81.
The V-Chip feature is available for U.S. V-Chip systems only, see
“Using parental controls (for USA region)” on page 82.
No REGZA-LINK
®
operation
The REGZA-LINK
®
feature is available for Toshiba
REGZA-LINK
®
compatible devices.
Ensure that HDMI
®
cables with the ( ) Logo are used.
When the connected REGZA-LINK
®
device does not work
correctly after you have changed settings of the device, turn off
your TV and unplug the power cord, then plug in and turn on again.