Toshiba 36A11 CRT Television User Manual


 
34
Reference
Appendix
Limited United States warranty
Toshiba America Consumer Products, Inc. (TACP) and Toshiba Hawaii Inc. (THI) make the following
limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving
this set as a gift from the original consumer purchaser and to no other purchaser or transferee.
Limited one-year warranty
TACP and THI warrant this product and its parts against defects in materials or workmanship for a period of
one (1) year after the date of original retail purchase. During this period, TACP and THI will repair or replace a
defective part, at their option, with a new or refurbished part, without charge to you. Authorized TACP/THI
service station personnel will come to your home when warranty service is required. Depending on the type of
repair required, the service will either be performed in your home or the set will be taken to the authorized
TACP/THI service station for repair and returned to your home at no cost to you.
Limited two-year warranty of picture tube
TACP and THI further warrant the picture tube in this product against defects in materials or workmanship for
a period of two (2) years after the date of original retail purchase. During this period, TACP and THI will repair
or replace a defective picture tube at their option, with a new or refurbished picture tube, without charge to you,
except that if a defective picture tube is replaced after one (1) year from the date of the original retail purchase,
you pay labor charges involved in the replacement.
Rental units
The warranty for rental units begins with the first rental of thirty (30) days from the date of shipment to the
rental firm, whichever comes first.
Commercial units
Products sold and used for commercial use have a limited ninety (90) day warranty for all parts, labor and picture
tube.
Owners manual and registration card
You should read this owners manual thoroughly before operating this product. You should complete and mail
the enclosed registration card within ten days after you, or the person who has given you this product as a gift,
purchased this product. This is one way to enable TACP/THI to provide you with better customer service and
improved products. Failure to return the registration card will not affect your rights under this warranty.
Your responsibility
The above warranties are subject to the following conditions:
You must retain your bill of sale or provide other proof of purchase.
All warranty servicing of this product must be made by an Authorized TACP/THI Service Station.
These warranties are effective only if the product is purchased and operated in the U.S.A. or Puerto Rico.
Labor service charges for set installation, set up, adjustment of customer controls and installation or repair of
antenna systems are not covered by this warranty. Reception problems caused by inadequate antenna systems
are your responsibility.
Warranties extend only to defects in materials or workmanship as limited above and do not extend to any
product or parts which have been lost or discarded by you or to damage to products or parts caused by
misuse, accident, damage caused by Acts of God, such as lightning or fluctuations in electric power, im-
proper installation, improper maintenance or use in violation of instructions furnished by us; or to units
which have been modified or had the serial number removed, altered, defaced or rendered illegible.
How to obtain warranty service
If after following all of the operating instructions in this manual and checking the section Troubleshooting,
you find that service is needed;
Call the TACP toll free number 1-800-631-3811 after you find a defective product or part to find the
nearest Toshiba Authorized Service Station.
Please present your bill of sale or other proof to the Authorized Service Station.