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Reference
Appendix
Limited United States warranty
Toshiba America Consumer Products, Inc. (“TACP”) and Toshiba Hawaii Inc. (“THI”) make the following
limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving
this set as a gift from the original consumer purchaser and to no other purchaser or transferee.
Limited one-year warranty
TACP and THI warrant this product and its parts against defects in materials or workmanship for a period of
one (1) year after the date of original retail purchase. During this period, TACP and THI will repair or replace a
defective part, at their option, with a new or refurbished part, at no cost to you. Authorized TACP/THI service
station personnel will come to your home when warranty service is required. Depending on the type of repair
required, either the service will be performed in your home or the set will be taken to the authorized TACP/THI
service station for repair and returned to your home at no cost to you.
Limited two-year warranty of picture tube
TACP and THI further warrant the picture tube in this product against defects in materials or workmanship for
a period of two (2) years after the date of original retail purchase. During this period, TACP and THI will repair
or replace a defective picture tube at their option, with a new or refurbished picture tube, at no cost to you,
except that, if a defective picture tube is replaced after one (1) year from the date of the original retail purchase,
you pay labor charges involved in the replacement.
Rental units
The warranty for rental units begins with the first rental or thirty (30) days from the date of shipment to the
rental firm, whichever comes first.
Commercial units
Products sold and used for commercial use have a limited ninety (90) day warranty for the picture tube and all
parts and labor.
Owner’s manual and registration card
You should read this owner’s manual thoroughly before operating this product. Complete and mail the enclosed
registration card within ten days after you, or the person who has given you this product as a gift, purchased this
product. This is one way to enable TACP/THI to provide you with better customer service and improved
products. Failure to return the registration card will not affect your rights under this warranty.
Your responsibility
The above warranties are subject to the following conditions:
• You must retain your bill of sale or provide other proof of purchase.
• All warranty servicing of this product must be made by an Authorized TACP/THI Service Station.
• These warranties are effective only if the product is purchased and operated in the U.S.A. or Puerto Rico.
• Labor service charges for set installation, setup, adjustment of customer controls, and installation or repair of
antenna systems are not covered by this warranty. Reception problems caused by inadequate antenna systems
are your responsibility.
• Warranties extend only to defects in materials or workmanship as limited above, and do not extend to any
product or parts that have been lost or discarded by you; to damage to products or parts caused by misuse,
accident, Acts of God (such as lightning), fluctuations in electric power, improper installation, improper
maintenance, or use in violation of instructions furnished by us; or to units that have been modified or had
the serial number removed, altered, defaced, or rendered illegible.
How to obtain warranty service
If, after following all operating instructions in this manual and checking the section “Troubleshooting,” you find
a that service is needed because of a defective product or part, call the TACP toll-free number 1-800-631-3811
to locate the nearest Toshiba Authorized Service Station. Please present your bill of sale or other proof to the
authorized service personnel.