Venturer STB7766G1 TV Converter Box User Manual


 
- 21 -
TROUBLESHOOTING GUIDE
MAINTENANCE
Specifi cations and external appearance are subject to change without notice.
Cleaning the Unit
Be sure to turn the unit off and disconnect the AC adapter before maintaining the unit.
Wipe the unit with a dry soft cloth. If the surfaces are extremely dirty, wipe clean with a cloth that
has been dipped in a weak soap-and-water solution and wrung out thoroughly. Wipe with a dry
cloth.
Never use alcohol, benzine, thinner, cleaning fl uid or other chemicals. Do NOT use compressed
air to remove dust.
SYMPTOM CAUSE (AND REMEDY)
• Ensure the AC adapter is connected.
The unit is not turned on.
• Try to tune to another channel.
Make sure the antenna connected.
Adjust the antenna for a stronger signal.
This system does not support cable TV.
Make sure you have connected your audio system correctly.
Try to tune to another channel. Sometimes broadcasters have problems
with DTV audio encoding.
Make sure the MUTE function on your TV is not set.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
Point the remote at the remote sensor on the unit.
Replace the batteries in the remote.
No power.
Intermittent signal,
or no signal at all
Poor sound quality,
or no sound
Remote control
doesn’t work
correctly
811-776691W032.indd 21811-776691W032.indd 21 12/18/2008 9:56:01 AM12/18/2008 9:56:01 AM