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VIZIO VL320M/VL370M User Manual
Version 3/6/2009 55
www.VIZIO.com
screen for extended periods and or excessive brightness and contrast levels, is not covered by this
limited warranty. Installation, removal, transportation and reinstallation of a display, and routine
maintenance and cleaning, are not covered by this limited warranty.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF
TIME SET FORTH ABOVE. VIZIO'S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES
RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING VIZIO'S NEGLIGENCE, ALLEGED
DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT,
SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. VIZIO SHALL NOT BE
RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to
state. This is the only warranty applicable; no one is authorized to extend or modify it or to grant any other
warranty on VIZIO's behalf.
Owner's Responsibility
To ensure warranty service, keep the dated bill or sales receipt as evidence of the purchase date and
location. This limited warranty applies only to original purchaser and is non-transferable.
Note: Warranty service conditions are subject to change. For the latest Warranty Terms and Conditions
and additional information regarding VIZIO's Limited Product Warranty, please see complete details
online at www.VIZIO.com.
VIZIO Return Policy
VIZIO's return policy allows for products purchased directly from VIZIO to be returned by the original
purchaser during the initial thirty (30) day period following the date of purchase. A VIZIO return
authorization number must first be obtained as provided below. The refund will be the purchase price
actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping
and handling are not refundable.
The return authorization number must first be obtained from VIZIO's Customer Service by emailing
CustomerSupport@VIZIO.com or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday
through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please note that holiday
hours may vary. For up to date information, please visit www.VIZIO.com.
Products must be returned to the address specified by VIZIO Customer Service and must be shipped in
the original packaging, with freight prepaid to VIZIO, and must be received in new and unused condition.
The return authorization number must be included in the packaging. VIZIO reserves the right to assess
fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.
Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is
responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the
product while in transit to VIZIO. If the product is returned to VIZIO (i) without a VIZIO return authorization
number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, VIZIO retains
the right to refuse delivery of such return or may return the unit to the customer at the customer's expense
and with no refund issued. This return policy does not apply to defective products. Please read VIZIO's
Limited Product Warranty for warranty terms and conditions.
On-Site Warranty Repair Procedure
On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and
larger.