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21
NOTES ON SERVICE
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm
Symptoms
No power
No picture
No sound
The playback picture
has occasional
Brightness is
unstable or noises
are produced on
playback pictures
The DVD player
does not start
playback
Buttons do not work
The remote control
does not work
properly
Cause
The power plug is disconnected
The TV is not set to receive DVD
signal output
The video cable is not connected securely
The DVD video mode is not matched
with the TV
The audio cable is not connected securely
The power of the equipment connected with
the audio cable is turned off
The setting of output sound type is not correct.
The disc is dirty.
It is in fast forward or fast reverse playback.
The copy protection’s effect.
No disc is inserted.
An unplayback disc is inserted.
The disc is placed upside down.
The disc is not placed within the guide.
A menu is on the TV screen.
The parental lock function is set.
Power supply fluctuations or other
abnormalities such as static
electricity may interrupt correct
The remote control is not pointed at
the remote sensor of the DVD player
The remote control is too far from
the DVD player
The batteries in the remote control
are exhausted
Correction
Connect the power plug into the wall outlet
Select the appropriate video input mode on
the TV so the picture from the DVD player
appears on the TV screen
Connect the video cable into the jacks
securely
Refer to Connecting to a TV (page 10)
Connect the audio cable into the jacks
Turn on the equipment connected with the
audio cable
Set the audio setting correctly.
Eject the discs and clean it.
Sometimes a small amount of picture
distortion may appear. This is not
malfunction.
Connect the DVD player to the TV directly.
Insert a disc.
Check the disc type and color system.
Place the disc with the playback side down.
Place the disc on the disc tray correctly
inside the guide.
Clean the disc.
Press the SETUP button to turn off the menu
screen. Cancel the parental lock function or
change the parental.
Turn the power on or off with the POWER
button. Or disconnect the power plug and
insert it into the wall outlet again.
Point the remote control at the remote
sensor of the DVD player
Operate the remote control within
about 7 m
Replace the batteries with new ones