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Troubleshooting
17
Troubleshooting
If CRW4416S is not performing as expected, look up the symptoms in the following table,
and take the appropriate corrective action.
Caution: Applying physical shock or vibration to the CRW4416S while a CD-R disc or
CD-RW disc is being written may produce writing errors.
Note: In the case of CD-RW fixed packet writing, the recordable capacity will be
approximately 100 Mbytes less than the capacity indicated on the blank disc.
This is due to differences in the recording format.
Symptoms Corrective action
The power to the CRW4416S is off • Check the DC power cable connection.
The CRW4416S is not recognized by
the computer
• Check the SCSI cable connection.
• Make sure that SCSI ID numbers are assigned
exclusively.
• Make sure that the last device in the SCSI daisy
chain is terminated correctly.
The disc tray will not open • Make sure that the power to the drive is turned on.
The disc ejects • Make sure that the disc is seated in the tray cor-
rectly.
Incorrect operation • Make sure that the disc is seated in the tray cor-
rectly.
• Make sure that you are using the correct disc.
• Make sure that there is no dust, dirt, or conden-
sation on the disc or tray.