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Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed
below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cord, and
contact the nearest authorized YAMAHA dealer or service center.
Problem Solution
No power – Check if the AC power cord is properly connected.
No picture – Check if the TV is switched on.
– Check the video connection.
– If you did not use Progressive Scan connections (using the Y PB PR jacks
on the DVD Player) and you do not have a picture at the TV, please follow
the steps below to turn off Progressive Scan;
1. Press / (OPEN/CLOSE) to open the disc tray.
2. Press 1.
3. Then press MUTE to deactivate the Progressive. The DVD Player will
reset itself to Component/Interlaced video.
Distorted picture – The disc is badly scratched or dirty.
– Sometimes a small amount of picture distortion may appear.
This is not a malfunction.
Completely distorted picture or black/white
picture with DVD or Video CD
– Make sure the PAL/NTSC setting at the DVD player matches the video
signal of your television. (See PAL/NTSC CONVERSION)
No sound or distorted sound – Adjust the volume.
– Check that the speakers are connected correctly.
No audio at digital output – Check the digital connections.
– Check if your receiver can decode MPEG-2 and if not, please make sure
the digital output is set to PCM.
– Check if the audio format of the selected audio language matches your
receiver capabilities.
Disc can’t be played – The DVD+R/DVD+RW/DVD-R/DVD-RW/CD-R/CD-RW must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded this particular Picture CD or MP3 CD yourself, please
ensure that your disc contains at least about 6~10 pictures or 3~5MP3
music tracks before using it with the player.
No return to start-up screen when disc is
removed
– Reset the unit by switching the player off, then on again.
The player does not respond to the remote
control
– Aim the remote control directly at the sensor on the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the remote control.
– Insert the batteries with their polarities (+/– signs) as indicated.
Buttons do not work – In order to completely reset the player, unplug the AC cord from the AC
outlet.
Player does not respond to some operating
commands during playback
– Operations may not be permitted by the disc. Refer to the instructions of the
disc.
DVD Video player cannot read CDs/DVDs – Use a commonly available cleaning CD/DVD to clean the lens before
sending the DVD Video player for repair.
Cannot record MP3 – SCMS copy protected discs cannot be recorded digitally. Try recording by
analog jacks.
Troubleshooting