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Refer to the chart below when this unit does not function properly. If the problem you are
experiencing is not listed below or if the instruction below does not help, set this unit to the
standby mode, disconnect the power cord, and contact the nearest authorized YAMAHA dealer
or service center.
Problem Solution
No power – Check if the AC power cord is properly connected.
No picture – Check if the TV is switched on.
– Check the video connection.
– If you did not use Progressive Scan connections (using the Y P
B
P
R jacks on the DVD Player) and you do not have a picture at the
TV, please follow the steps below to turn off Progressive Scan;
1. Press / (OPEN/CLOSE) to open the disc tray.
2. Press
2.
3. Then press MUTE to deactivate the Progressive. The DVD
Player will reset itself to Component/Interlaced video. The disc
tray will closed automatically to let you know it has reset itself.
Distorted picture – The disc is badly scratched or dirty.
– Sometimes a small amount of picture distortion may appear.
This is not a malfunction.
Completely distorted picture or black/
white picture with DVD or Video CD
– Make sure the NTSC/PAL setting at the DVD player matches the
video signal of your television. (See NTSC/PAL CONVERSION)
No sound or distorted sound – Adjust the volume.
– Check that the speakers are connected correctly.
No audio at digital output – Check the digital connections.
– Check if your receiver can decode MPEG-2 or DTS and if not,
please make sure the digital output is set to PCM.
– Check if the audio format of the selected audio language matches
your receiver capabilities.
Disc can’t be played – The DVD+R/DVD+RW/DVD-R/DVD-RW/CD-R/CD-RW
must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded this particular Picture CD or MP3 CD
yourself, please ensure that your disc contains at least about 6~10
pictures or 3~5MP3 music tracks before using it with the player.
No return to start-up screen when
disc is removed
– Reset the unit by switching the player off, then on again.
The player does not respond to the
remote control
– Aim the remote control directly at the sensor on the front of the
player.
– Reduce the distance to the player.
– Replace the batteries in the remote control.
– Insert the batteries with their polarities (+/– signs) as indicated.
Buttons do not work – In order to completely reset the player, unplug the AC cord from
the AC outlet.
Player does not respond to some
operating commands during playback
– Operations may not be permitted by the disc. Refer to the
instructions of the disc.
DVD Video player cannot read CDs/
DVDs
– Use a commonly available cleaning CD/DVD to clean the lens
before sending the DVD Video player for repair.
Troubleshooting