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151
6.3 Troubleshooting
6
SOLVING COMMON PROBLEMS
(*1) Refer to “4 DAILY CARE“ on page 103.
(*2) Refer to “7.2 Document Quality” on page 159.
(*3) Refer to “8 SCANNER SETTINGS” on page 171.
YES
NO
Have you cleaned the rollers?
Clean the rollers. (*1)
Symptom 10
The scanned images are elongated.
YES
NO
YES
Have you ajusted the scan scale㧫
Use the Software Operation
Panel to adjust the scan scale.
(*3)
NO
If the problem can not be resolved with this flowchart, refer to
"6.4 Before Contacting a Service Provider."
After checking the items given in section 6.4, contact an authorized
FUJITSU scanner service provider or your dealer.
Do the documents satisfy the con-
ditions described under the "Pre-
cautions" in "7.2 Document Quality"?
Use documents that satisfy
the requirements. (*2)