A SERVICE OF

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6.3 Troubleshooting
(*1) Refer to “7.2 Document Quality” on page 159.
(*2) Refer to “7.5 Multifeed Detection Conditions” on page 164.
(*3) Refer to “3.7 Detecting Multifeeds” on page 82.
(*4) Refer to “2.6 Loading Documents on the Hopper” on page 17.
(*5) Refer to “4 DAILY CARE“ on page 103.
(*6) Refer to “5 REPLACEMENT OF CONSUMABLES” on page 119.
(*7) Refer to “2.9 Setting the Paper Thickness” on page 29.
YES
NO
Is the Pad or the Brake roller worn
out?
continued from the previous page
Replace the worn out Pad or
Brake roller. (*6)
NO
YES
Have you set the document thickness
on
on the operator panel?
Set the document thickness
to a thicker value (*7)
If the problem can not be resolved with this flowchart, refer to "6.4
Before Contacting a Service Provider."
After checking the items given in section 6.4, contact an authorized
FUJITSU scanner service provider or your dealer.