A SERVICE OF

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24
NS-WBRDVD2/NS-WBRDVD2-CA Wireless Blu-ray Disc Player
www.insigniaproducts.com
•Restore factory settings
Deactivate all connected applications
Deactivate Netflix
Deactivate Pandora
Deactivate Cinamenow
Power
Operation
Problem Solution
No power Make sure that the power cord is
plugged into a power outlet and that
the outlet is supplying power.
The player switches to standby mode After a period of inactivity, your player
switches to standby mode
automatically. This is a power saving
feature.
If your player switches to standby
mode unexpectedly, a safety device
may have been activated. Press
STANDBY/ON on the front of your
player.
Problem Solution
Remote control does not work
Make sure that you are
pointing the remote control
at the remote control sensor
on the front of your player.
Make sure that there are no
obstructions between the
remote control and the
remote control sensor on the
front of your player.
Make sure that there is no
colored glass between the
remote control and the
remote control sensor on the
front of your player. Colored
glass, such as the glass door
of an entertainment center,
can interfere with signal
reception.
Make sure that the remote
control sensor is not exposed
to direct sunlight or bright
light. These can interfere
with signal reception.
Replace the batteries.
Some or all functions do not work
Some functions are not
allowed by the disc, for
example, fast-forwarding
through the warning
information at the
beginning of the disc.
Condensation may have
formed inside your player.
Turn off your player and wait
one to two hours for the
condensation to evaporate.
Reset your player. For
instructions, see “Resetting
your player” on page 23.
Playback fails to start or starts then
stops even when (play/pause) is
pressed
Make sure that the disc is
inserted face up in the disc
tray.
Make sure that the disc is not
dirty. For instructions, see
“Cleaning discs” on page 23.
The disc may be blank or
incompatible with your
player. Try another disc.
Start up is slow and audio and video
output takes a long time
If power has been
interrupted or the power
cord has just been
connected, startup is slow.
This is not a defect.
If your player is connected to
the TV with an HDMI cable,
startup is slow. This is not a
defect.
When reading a disc, the disc tray
opens
Make sure that the disc is not
dirty. For instructions, see
“Cleaning discs” on page 23.
The disc may be
incompatible with your
player. Try another disc.
Reset your player. For
instructions, see “Resetting
your player” on page 23.
Audio or video pause during playback
Make sure that the disc is not
dirty. For instructions, see
“Cleaning discs” on page 23.
Reset your player. For
instructions, see “Resetting
your player” on page 23.
The player is on and the logo and
menu appear, but there is no image
from the disc
Make sure that the disc is not
dirty. For instructions on
cleaning a disc, see
“Cleaning discs” on page 23.
Reset your player. For
instructions, see “Resetting
your player” on page 23.
The player freezes when reading a disc
Reset your player. For
instructions, see “Resetting
your player” on page 23.
When you see “loading” on
the screen, press
(open/close) to open the disc
tray and remove the disc.
Clean the disc. (For
instructions, see “Cleaning
discs” on page23), then try
the disc again.
If your player freezes again,
the disc may contain some
content that is not
compatible with your player.
Do no try playing the disc
with your player.
Problem Solution
NS-WBRDVD2-WBRDVD2-CA_10-0745_MAN_V4.book Page 24 Thursday, July 8, 2010 3:04 PM