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TROUBLESHOOTING
Many problems you may encounter with the remote
can be resolved quickly and easily by following
simple steps. If the following solutions do not
work for you, please call 1-800-276-0509 or visit
araccessories.com
Problem: The active device key does not ash
when a key is pressed on the remote.
Solution: Check and replace the batteries. If the
batteries are installed incorrectly or are expired, the
remote will not operate and the active device key will
not light.
Problem: The remote does not control my device.
Solution: Press the device key on the ARi3G remote to
make sure the remote is in the right mode to control
the device you want to control. The device key should
blink when you press a key in that mode.
Problem: The active device key is blinking upon a
button press, but the device does not respond.
Solution: First, ensure that the remote has a clear
line-of-sight to the device. If the remote still will
not operate the device, the remote may need to be
programmed to do so. Refer to “Step 3: Program the
ARi3G” on page 4 for details.