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TROUBLESHOOTING
If something seems to be wrong with your DVD player, first check the items in the table below.
Symptom Check See page
The power does not come on.
A disc does not play.
Playback stops almost
immediately.
No picture
The picture is bad.
No sound
The remote control does not
work, or does not work correctly.
• Make sure the power cord is plugged firmly into a
live power socket.
• Is there condensation inside the DVD player? (Leave
the player idle with the power on for 1 to 2 hours.)
• Are you trying to use a disc that can’t be played,
such as a PHOTO CD?
• Is the disc dirty? Is it loaded properly?
• Does the disc exceed the specified rating level?
• Is the DVD player connected correctly?
• Are the video connections firmly attached?
• Is the television video mode set correctly?
• Do you select “S-Video” in the TV Output Select menu?
• Is the player in a place with lots of vibration?
• Are the video connections firmly attached?
• Is the disc dirty?
• Is the DVD player connected directly to the television
set? Or is it connected through a video deck, a
selector switch, or a television with a built-in video
deck?
The picture may be bad when used with some
television sets or projectors, due to the DVD copy
protection scheme.
The picture quality may also suffer if the DVD
player is connected through a selector switch with
other video equipment. Try turning off the power to
the other video equipment.
The picture quality may be somewhat poor when
paused, when doing Frame Advance, or during fast
forward or fast reverse. This is normal.
• Is the DVD player connected correctly?
• Are the audio connections firmly attached?
• Is the connected audio equipment turned on? Is the
volume set correctly? (Note that there will be no
audio playback during slow playback, Frame
Advance, fast forward, or fast reverse.)
• Are the remote control batteries installed correctly?
• Is the remote control too far from the main unit? Is
there something in the way?
• Are the remote control batteries getting weak?
• Is the DVD player in sunlight or strong fluorescent light?
DVD has many capabilities
Some of these capabilities may differ based on the disc
being played. The following situations may be caused by
information on the disc itself.
• The audio or subtitles are not reproduced in the
specified default language.
• The audio track or subtitles cannot be changed.
• There are no subtitles.
• No DVD menu. The DVD menu does not display
in the language you want.
• The view angle cannot be changed.
• Everything on the disc is played back regardless
of the rating level you have set.
10
3
5
6, 20
41
10
10
20
45
3
10
6
10
10
10
20
19
19
19
19