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iMalc Manual
Registration
51
their payment. Kagi cannot invoice your company, you need to
act on our behalf and generate the invoice and handle all the
paperwork on your end.
Please do not fax or email payment forms that indicate cash,
check or invoice as the payment method. As far as we know,
there is still no technology to transfer physical objects via fax or
email and without the payment, the form cannot be processed.
KagiÕs address is: Kagi
1442-A Walnut Street #392-UZE
Berkeley, CA 94709-1405
USA
Payments send via postal mail take time to reach Kagi and then
up to 10 days for processing. Again, if you include a correct
email address, you will hear from Kagi when the form is
processed.
After you have registered
After you register, Kagi automatically sends you an e-mail reply
titled Thanks for your registration. You should print and save this
message as your receipt. If you checked the Postcard Receipt
box in the Register program, Kagi will send you a postcard with
this information. Again, if you do not have an e-mail address,
you must request a Postcard Receipt since otherwise you will not
receive any reply.
It can take Kagi up to a week to process a registration from the
date they receive it (please make sure to factor in the delivery
time if you use postal mail). If you do not receive the Thanks for
your registration e-mail message, contact Kagi at
<support@kagi.com> or the postal address given on the
registration form to ask about the status of your registration. See
* Kagi need this data: below.
Keep in mind that some registrations can get lost in the mail on
the way to Kagi. Please make sure to seal the envelope and write
your email address on the check. Also, sometimes the e-mail
reply gets lost as well. If you do not receive an email
confirmation of your payment, contact Kagi with the "* Kagi need
this data:" from below and ask what happened.
* Kagi need this data:
Anything that you can provide Kagi with would be helpful, such
as when and how you sent your payment and any previous email