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AMX Limited Warranty and Disclaimer
AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from
the date of purchase from AMX, with the following exceptions:
• Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch
overlay components that are warranted for a period of one (1) year.
• Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one
(1) year.
• AMX Lighting products are guaranteed to switch on and off any load that is properly connected to our lighting
products, as long as the AMX Lighting products are under warranty. AMX does guarantee the control of dimmable
loads that are properly connected to our lighting products. The dimming performance or quality cannot be
guaranteed due to the random combinations of dimmers, lamps and ballasts or transformers.
• Unless otherwise specified, OEM and custom products are warranted for a period of one (1) year.
• AMX Software is warranted for a period of ninety (90) days.
• Batteries and incandescent lamps are not covered under the warranty.
This warranty extends only to products purchased directly from AMX or an Authorized AMX Dealer.
All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained
from the AMX RMA Department. The RMA number must be clearly marked on the outside of each box. The RMA is
valid for a 30-day period. After the 30-day period the RMA will be cancelled. Any shipments received not consistent
with the RMA, or after the RMA is cancelled, will be refused. AMX is not responsible for products returned without a
valid RMA number.
AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any
lost profits, lost savings, incidental damages, or consequential damages. AMX is not liable for any claim made by a
third party or by an AMX Dealer for a third party.
This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort claim
(including negligence and strict product liability), a contract claim, or any other claim. This limitation of liability cannot
be waived or amended by any person. This limitation of liability will be effective even if AMX or an authorized
representative of AMX has been advised of the possibility of any such damages. This limitation of liability, however, will
not apply to claims for personal injury.
Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or
exclusion of incidental or consequential damages for consumer products. In such states, the limitation or exclusion of
the Limited Warranty may not apply. This Limited Warranty gives the owner specific legal rights. The owner may also
have other rights that vary from state to state. The owner is advised to consult applicable state laws for full
determination of rights.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX MAKES NO OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. AMX EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED
WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF
THIS LIMITED WARRANTY.