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Troubleshooting
Tote-Remote User’s Manual, Page 18
Solution: Different presentation programs use different keyboard
commands, and even different versions of the same program, such as
PowerPoint®, may use different keyboard commands. So, the keyboard
commands of some Tote-Remote button functions may not work in all
programs and/or versions. You can confirm whether a button function
on the Tote-Remote works in your program simply by typing the
corresponding keyboard command directly on your keyboard. You
might need to consider using a different program or upgrading your
program version if you find your presentation program or version does
not support all the functions you need.
PROBLEM: TWO OR MORE REMOTE CONTROLS ARE
INTERFERING WITH EACH OTHER
Possible Cause
: The remote controls are coincidentally operating on
the same ID code.
Solution
: In the unlikely event that two or more Tote-Remotes that you
are using in close proximity to each other were coincidently randomly
set to the same ID code in the factory or by the user, you can randomly
reset the ID code of one of them by following the procedure in the
Features & Operation section of this user's manual.
PROBLEM: REMOTE CONTROL WORKS BUT LASER BEAM
IS DIM OR DOES NOT STAY ON LONG
Possible Cause: The battery may be weak or the battery cover might
not be tightly snapped closed.