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Troubleshooting
If your DVD player does not seem to be functioning properly, check the items below before you contact a service center.
Symptom Check
Power does not turn on
or suddenly turns off
Make sure the AC Power cord is securely plugged into an AC outlet.
Turn the power off and then back on.
Battery pack is in place but
the power does not turn on
or suddenly turns off
Check that the battery pack is charged. If not, recharge it.
Remote control does not work
Check that the battery is inserted in the "+" and "-" directions properly.
The batteries may be dead. Replace them with new batteries.
Check that the signal transmission is directed at the remote control senor
on the DVD player.
Disc does not play
Check that the disc is a DVD, DVD-RW, VIDEO CD, or AUDIO CD.
Do not use a disc that has scratches or dirt.
Check that the label-side of the disc is facing up.
The pick-up lens of the DVD player may be dirty. Contact the service
center for lens cleaning.
No picture
Check if the LCD on/off switch is stuck, and cannot move freely when the
top cover is open.
No picture and sound
Check INPUT/OUTPUT is switched to OUTPUT not INPUT.
With power turned on, slide INPUT/OUTPUT once.
No sound
Check the volume setting. If set to zero, turn up volume level.
Check that the headphones are plugged into the PHONES and Audio
jack. Speakers
cannot be used with the headphones.